Last updated: 8 October 2026
Paid Wuubiz plans are billed in advance for the chosen cycle (monthly, quarterly or yearly). Your subscription gives you access to the features of the plan you selected for that period.
You can cancel your subscription at any time from your billing page. Cancellation stops future auto-renewal charges; your plan stays active until the end of the period you have already paid for. After that it moves to the free tier.
Plan fees are generally non-refundable once a billing period has started, because the service is delivered immediately. If you were charged in error, or a technical fault on our side prevented you from using the service, contact us within 7 days and we will review a pro-rated refund on a case-by-case basis.
On Wuubiz, WhatsApp conversation and template charges are billed directly by Meta (WhatsApp) to your connected payment method with 0% middleman markup. Meta charges are strictly governed by Meta's Cloud API rate card and are non-refundable once sent.
Subscription fees paid to Wuubiz cover platform usage, AI agents, WhatsApp coexistence, automations, and support. Taxes and payment gateway processing fees collected on subscription invoices are non-refundable.
To request a cancellation or refund, email us at [email protected] with your registered email and the payment reference. We respond within 3–5 business days.
We may update this policy from time to time. The latest version will always be available on this page.